Digital Strategy for the City

UNDER REVIEW: The public exhibition is closed. Comments and submissions are being reviewed.


The City is excited to be presenting the draft Digital Strategy back to our community, stakeholders and our staff. Shaped from prior consultations and research, this strategy has been produced to support everyone's digital experiences and journey.

We want all people, organisations and business in our local area to have the infrastructure and connectivity, as well as the information, skills and capability, to engage with and benefit from digital technology.

We're also aware that since 2008, when the City adopted Sustainable Sydney 2030, there have been rapid developments in technology. This has opened new opportunities to enhance the liveability and therefore the competitiveness of cities - the “smart city”.

The Digital Strategy functions as a roadmap for how we can keep focussed on our people and the outcomes we need to achieve for our communities.

You can make a new submission by emailing strategy@cityofsydney.nsw.gov.au with “Digital Strategy” as the subject.

Submissions by mail:
Chief Executive Officer, Attn: Kate Deacon
City of Sydney, GPO Box 1591, Sydney NSW 2001.
Submissions should quote reference: Digital Strategy.

Alternatively, we encourage you to sign our digital guestbook and share your thoughts.

UNDER REVIEW: The public exhibition is closed. Comments and submissions are being reviewed.


The City is excited to be presenting the draft Digital Strategy back to our community, stakeholders and our staff. Shaped from prior consultations and research, this strategy has been produced to support everyone's digital experiences and journey.

We want all people, organisations and business in our local area to have the infrastructure and connectivity, as well as the information, skills and capability, to engage with and benefit from digital technology.

We're also aware that since 2008, when the City adopted Sustainable Sydney 2030, there have been rapid developments in technology. This has opened new opportunities to enhance the liveability and therefore the competitiveness of cities - the “smart city”.

The Digital Strategy functions as a roadmap for how we can keep focussed on our people and the outcomes we need to achieve for our communities.

You can make a new submission by emailing strategy@cityofsydney.nsw.gov.au with “Digital Strategy” as the subject.

Submissions by mail:
Chief Executive Officer, Attn: Kate Deacon
City of Sydney, GPO Box 1591, Sydney NSW 2001.
Submissions should quote reference: Digital Strategy.

Alternatively, we encourage you to sign our digital guestbook and share your thoughts.

This strategy was developed through extensive community consultation in 2015. The findings revealed 74 per cent of our residential and worker communities reported feeling “happy” or “excited” about using digital technology. 

To ensure our efforts for close consultation and a people-centred approach, we again want to know what you think of the updated draft Digital Strategy. Tell us what you think by commenting in the digital guestbook and be part of the conversation as the City continues our work towards a digital future.

CLOSED: This discussion has concluded.

If this is about getting wifi in the city - great, about time. If this is about Sydney becoming a 'smart city' then the city will have to be explicit about what that means for its denizens: and they shouldn't like it because it is a direct challenge to their democracy.

mdarmourpaul 4 months ago

I would like to see parking processes digitized, eg. Auto scanning of number plates and timed zones, cashless parking, digital parking points for residents, etc.

Another area we could improve is in Council online forms which are woefully inadequate.

Perhaps some of the $700+ million in Council cash reserves could be applied here.

Thank you

SA P 4 months ago

My muma always said "life is like a box of chocolates.. you never know what you're gonna get.."

forrest@bubagumpshrimp.com 4 months ago

Free Wifi in the City, an Australian invention, we should publicise that to visitors!

innovator 5 months ago

Australia should improve the Internet and make it cheaper for Austrlians to use. If it is cheaper we can move to home automation. Like using Amazon Echo to control lights, music, TVs etc. at the moment the market of home automation has not really come to Australia.

Et2008 5 months ago

Model initiative. Great start.
I'll be following closer in the coming weeks.

alex.francisco 5 months ago

I'd like see council sessions be available to all rate payers - similar to Federal and State sessions of Parliament. It is a must in the 21st century that if council has a vision for 2020 then it should also find a way to ensure that council discussion are open, transparent and without fear or favour. Please stream these sessions on your website. So many decisions are made behind closed doors with little undertanding or explanation as to why those decisions were taken. Come on guys get with 2017!

Lulu 5 months ago

Removed by moderator - the user requested it be removed. Please refer to moderation rules

Emily Newman 5 months ago

Priority 6 is the only transformation, the rest are just incremental improvements polished up by consultants

tireid 5 months ago

Knowing how City of Sydney is embracing Digital Technologies is inspiring, specially the fact to try to find the human with it. Well done!

Rafa 5 months ago

Why not dedicate funds to building technology parks and campuses outside the Sydney city / CBD with fast internet infrastructure, so that tech jobs can be accessed by non-city dwellers? Many workers in digital technology live outside the CBD, it would reduce strain on public transport and boost local economies.

WestyTech 5 months ago